800-379-7292

Help During Uncertain Times – Service Disconnections and Late Fees

In times like these, it’s important we come together. Earlier this week KwiKom suspended late fees and service disconnections through May 15th for anyone experiencing financial difficulty as a result of the COVID-19 pandemic. In addition KwiKom is among other companies that took the “Keep Americans Connected Pledge” launched by FCC Chairman Ajit Pai.

Please contact our billing department at 1 (800) 379-7292 and pay what you can. We will continue looking for ways to help as we work through this together.

Please Note: Although there will be no service disconnections in the coming weeks, you will continue to receive statements and payment reminders. We also encourage you to make payments on your account to help avoid a higher balance later.

Keep Americans Connected Pledge

Given the coronavirus pandemic and its impact on American society, KwiKom Communications pledges for the next 60 days to: 

  1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; waive any late fees that any residential or small business customers incur because
  2. of their economic circumstances related to the coronavirus pandemic; and 
  3. open its Wi-Fi hotspots to any American who needs them.

For PDF copy please click here.

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Emergency Response Internet Offer For Families With K-12 Students

During this time of uncertainty and required in-home learning, KwiKom is helping get families in need connected to the Internet.

Effective Thursday, March 19, we are for a limited-time offering families with K-12 students signing up for new Internet Service:

  • Free installation of Internet service.
  • Discounted $35/month Basic Internet Service plan for two months.
  • Month-to-Month service with no contract, or long-term agreement.
  • Wireless In-Home Router included at no additional cost.
  • Support and Equipment Protection included at no additional cost.
  • Unlimited data usage.
  • Add Unlimited Calling Home Phone for an additional $20/month.

To qualify for Discounted Internet Service families must have at least 1 student enrolled in school grades K-12 and provide proof from the school of their active enrollment.

Offer expires May 1st 2020 and is available to new Internet customers. After a two-month discount period service will be automatically billed at the standard rate. Discounted monthly access rate does not apply to any other Internet service plans. All KwiKom Internet access plans offer unlimited data usage. Faster Internet access plans are available at the standard monthly rates, visit www.KwiKom.com to see available plans in your area. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. All prices and packages are subject to change. Prices do not include applicable taxes, fees, and surcharges.

For PDF copy please click here

Sign-Up Now

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Response for COVID-19

KwiKom Communications is planning on being here to help customers stay connected through the COVID-19 pandemic. We recognize staying in touch with your family, friends, school and work has never been more important. In order to meet our customers’ needs we stand ready, willing and able to ensure traffic flows smoothly across our network. To protect our customers and staff we are implementing precautionary and proactive approaches to help protect against the rising concern and spread of COVID-19 Virus.

 

  1. Schedulers will ask if anyone is sick at your location and offer to reschedule if someone is. If anyone at your location is sick please  call our office at 800-379-7292 to postpone / reschedule your new install or service call, even if it is the same day.
  2. We are suspending our same-day reschedule fee for any new install or service call due to someone being sick, although our No Call/No Show fee will still apply.
  3. If our field technicians feel any potential medical threat when on-site they may reschedule the installation or service call, at no charge to the customer, for their personal safety.
  4. All field technicians will carry hand sanitizer on their person or in their vehicle.
  5. We ask customers to respect a space of at minimum 3 feet, or more ,of social distancing from our staff when on-site.
  6. If the customer desires our field technicians to wear gloves or boot/shoe covers while on-site, please ask.
  7. Any KwiKom staff that becomes sick will be sent home for the safety of our customers and other staff.
  8. Our offices will not be open to the public until further notice, and cash payments will not be accepted at this time. You can make payments by Credit/Debit Card or eCheck online at www.KwiKom.com or by calling 800-379-7292, you may also mail a check or money order to 800 W Miller Rd, Iola, KS 66749.

For PDF copy please click here.

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Hume, MO Internet Expansion

KwiKom has installed equipment on the water tower in Hume, MO! Internet with speeds of up to 25mbps for your home or business and optional phone service is now available in-town and the surrounding rural area.

Enjoy streaming, gaming, browsing, working from home, and much more with KwiKom’s reliable unlimited Internet service. All while having peace of mind with KwiKom’s included wireless router, equipment protection, and customer-focused local customer support, all for no hidden fees or cost.

Business Internet services, phone, fax, PBX (office phones), and other enterprise business services are also available from KwiKom.

Service is available in town and the surrounding rural area for new subscribers. You can order new service for your home by clicking here, for your business by clicking here, or by calling us at 800-379-7292.

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Seamless.net ISP Network Acquired (Lyon County, KS)

KwiKom Communications, Eastern Kansas’s largest fixed wireless provider of internet and digital phone service, has acquired the wireless internet operations and related assets of Seamless Data Systems, an Emporia, Kansas based internet technology company who provides computer repair and networking support to Emporia and the surrounding area. Seamless’s wireless internet coverage area includes Emporia, Americus, Reading, Neosho Rapids, Hartford, Olpe, Admire, Miller and the surrounding areas.

 

Following the acquisition Seamless Data Systems will continue to provide full-service IT support, computer repair, and networking support, as usual. KwiKom will immediately begin work upgrading the network to enable the offerings of higher speed internet plans to homes and businesses, as well as make phone service available. Bringing quality, reliable, unlimited high speed internet to more areas is a top focus for KwiKom and there are plans to expand to more of Lyon County and the surrounding areas to provide high speed internet and phone.

 

Current Seamless Data System’s internet subscribers do not need to take any immediate action, their internet service plans will remain the same through the network transition. KwiKom will continue billing services as normal, and will be contacting subscribers to provide information on how to update account and billing information, and service plan changes as network upgrades are completed in their area. Seamless Data System subscribers will also have the ability to buy phone service for their home or business, often able to keep their existing phone number.

 

Located in Iola, Kansas, KwiKom Communications is a Kansas company that takes pride in providing excellent service to their subscribers, who are also neighbors. KwiKom’s customer service philosophy is based on treating people the way we want to be treated: with transparency, respect, and excellence; with a passion for customer service which sets KwiKom apart from other providers.

 

KwiKom is a local fixed wireless and fiber Internet Service Provider, with a growing network area of over 10,000 square miles, encompassing 20 counties in Eastern Kansas. In addition to Internet, KwiKom provides phone, and coming soon TV service, as well as a wide array of business Internet, phone, PBX, fax, wifi and hosting services.

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Twin Mounds Acquisition – Fredonia, Kansas

KwiKom Communications has acquired all of the assets of Fredonia, Kansas Internet provider, Midwestern Litho, Inc. dba Twin Mounds Internet, adding many subscribers to the KwiKom Family. Twin Mounds Internet serves Wireless, Fiber, and Cable customers in Fredonia and the surrounding areas, including Fall River. Following the acquisition, KwiKom will immediately begin work upgrading the network in Fredonia to enable the offering of higher speed plans, with speeds of up to 25mbps to the home or business. KwiKom also plans to continue expanding the Twin Mounds fiber optic network to homes and businesses across town in Fredonia, which will bring even higher bandwidth plans to the area.

Current Twin Mounds subscribers do not need to take any immediate action, their internet service plans will remain the same, and KwiKom will be contacting them to provide information on how to update account information, and the opportunity to upgrade service plans or add services such as Phone.

Located in Iola, Kansas, KwiKom Communications is a Kansas company that takes pride in providing excellent service to their customers, who are also neighbors. KwiKom’s customer service philosophy is based on treating people the way we want to be treated: with transparency, respect, and excellence; with a passion for customer service which sets KwiKom apart from other providers. “This is a great opportunity for KwiKom and Fredonia, and we look forward to serving the area” says KwiKom VP, Zachery Peres.

KwiKom is a local Internet Service Provider, with a growing network area of over 9000 square miles, encompassing 20 counties in Eastern Kansas. In addition to Internet, KwiKom provides residential Phone, as well as a wide array of business Internet, phone, PBX, fax, wifi and hosting services.

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KansasWiFi, LLC Acquisition

KwiKom Communications has purchased all of the assets of Franklin County, Kansas, Wireless Internet Provider, Kansas WiFi LLC, bringing many new customers to the KwiKom Family. Kansas WiFi is comprised of customers in the Ottawa, Rantoul, and Wellsville areas, and allows KwiKom to further expand High Speed Internet access. KwiKom is headquartered in Iola, Kansas, providing local, reliable, quality service and support.

KwiKom is an Internet Service Provider serving residential and business customers both in town, and rural areas. KwiKom offers Internet, Phone (VoIP), and a variety of other business solutions.

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