Kansas Broadband Acceleration Grant Awardees

Governor Laura Kelly has announced this year’s awardees for the Kansas Broadband Acceleration Grant. KwiKom is pleased to be among the 11 recipients for this year’s funding. The $992,380 project awarded to KwiKom will deliver 10 gigabit capable fiber to the doorstep of every home and business in north Paola, Kansas.

KwiKom appreciates the state’s continued investment in broadband expansion to under-served areas across the state and the recognition that fiber-optic internet is a critical infrastructure investment that will deliver significant, measurable, and long-lasting returns. The City of Paola will benefit from this partnership for years to come and we are excited to begin the work. We are also thankful for the collaborative efforts from the citizens, businesses, and leaders in Paola as well as the Kansas State Department of Commerce that will help bring this project to fruition. 

KwiKom Communications is a fixed wireless and fiber optic Internet company, headquartered in Iola, Kansas, providing service in Kansas, Missouri, Nebraska and Oklahoma.

KwiKom Communications Acquires BBWI.net Broadband Wireless Internet

KwiKom Communications Acquires BBWI.net Broadband Wireless Internet

December 2021 – KwiKom Communications is pleased to announce the purchase of BBWI.net’s assets. BBWI.net provided broadband wireless Internet to support territories spanning portions of Kansas, Missouri, and Nebraska. This acquisition is a positive evolution that will accompany KwiKom’s already robust and growing fixed wireless and fiber optic Internet networks. In addition, KwiKom is excited to provide state-of-the-art products and opportunities to new and existing customers.

KwiKom looks forward to continuing to serve the area, contributing a superior level of service and customer support. We strive to meet the home, business, and educational needs and demands of our consumers. When asked about the acquisition, KwiKom President, Zachery Peres stated, “This is a terrific advancement to bring reliable and truly unlimited Internet to more communities.” Upgrade and expansion plans are underway and we are excited to bring staff from BBWI.net over to join in these efforts.

KwiKom Communications is a fixed wireless and fiber optic Internet company, with headquarters in Iola, Kansas. KwiKom takes pride in providing world class service with a philosophy based on treating people the way we want to be treated – with transparency, respect, and excellence. Accompanied by a passion for customer service, we are enthusiastic for the future and welcome BBWI.net subscribers to the KwiKom Family.

Grant Awarded to KwiKom for Fiber Expansion in Neosho and Wilson Counties

KwiKom Communications in partnership with the Kansas Department of Commerce, Office of Broadband Development, has been awarded a Broadband Acceleration Grant to expand fiber optic Internet access in the towns of Thayer, Altoona, and Fredonia, Kansas. Receiving the Broadband Acceleration Grant will bring Internet access to an additional 829 households, 42 businesses, three educational institutions, three municipal organizations, and two healthcare organizations. KwiKom will be constructing state-of-the-art gigabit fiber connectivity to the homes and businesses of these communities within the next 12 months. With recent events it has became clear how important Internet is for education, work, and healthcare, as well as where it lacks today. Feedback from these communities has shown that the options today, where present, are insufficient and unreliable. KwiKom is committed to expanding Internet access to offer connectivity to these communities. The total investment for this project is $663,970 with fifty percent being invested by KwiKom, and $331,985 awarded from the Grant.

“The efficient infrastructure deployments enabled through these grants is vital to making scarce funding dollars stretch as far as possible by building on previous successes in our pandemic response programs,” Director of the Kansas Office of Broadband Development Stanley Adams said. “Governor Kelly recognizes that robust broadband access is necessary for all communities, and I appreciate her commitment to this effort. As a result, many more Kansans will be connected.”

KwiKom is also currently constructing fiber in the communities of Iola, Garnett, Greeley, and Osawatomie, with plans to continue expanding to other future communities. In addition to fiber construction KwiKom is also continuing to expand its fixed wireless to additional rural areas and communities across Kansas.

“Internet access is more essential now than ever before, and our team has done, and will continue doing, an excellent job connecting our neighbors across Kansas,” President of KwiKom Communications Zachery Peres said. “We are excited to partner with the State of Kansas through this private public investment to expand Internet access.”

The Broadband Acceleration Grant program was created in fall 2020 to bring critically needed broadband access to Kansas communities through a competitive, matching infrastructure investment program. Overseen by the Office of Broadband Development this is the initial year in a strategic, ten year, $85 million dollar investment in the state broadband infrastructure funded in conjunction with the Kansas Department of Transportation’s Eisenhower Legacy Transportation Program (IKE). This initial round of $5 million in grant awards are matched with $5 million in private contributions from the awardees, equating to a $10 million total investment in broadband infrastructure across Kansas.

KwiKom Communications is a Kansas corporation, headquartered in Iola, Kansas, with the mission of providing excellent service and support. KwiKom provides Internet and telephone services, with a growing fixed wireless network area of 22,000 square miles including over 45 counties in Kansas and Missouri. In addition to fixed wireless, since 2017, KwiKom has been expanding gigabit fiber optic network services to the home and business in communities across Kansas.

Midwest Connections, Inc Acquisition

KwiKom Communications is happy to announce the purchase of Midwest Connections, Inc’s assets. With a territory spanning 10 counties in eastern Kansas and 3 counties in western Missouri, this acquisition is a welcome development that will enhance KwiKom’s already robust and rapidly growing fixed wireless and fiber optic network as well as provide exciting opportunities to new and existing customers.

KwiKom looks forward to continuing to serve the area, providing the level of service and customer support you need to meet home, business, and educational challenges we are all currently facing during the COVID-19 pandemic. Upgrade and expansion plans are underway and we are excited to bring staff from Midwest Connections over to join us in our efforts.

Current Midwest Connections customers will not need to take any immediate action and internet service plans will remain the same through the network transition. KwiKom will continue billing services as normal, and will be contacting subscribers to provide guidance on how to update billing and account information, as well as discuss service plan changes as network upgrades are completed in the area. Midwest Connections subscribers will also now have the ability to purchase phone service for their home or business.

KwiKom Communications is a fixed wireless and fiber optic internet company headquartered in Iola, Kansas, that takes pride in providing excellent service to their subscribers, who are also neighbors. KwiKom’s customer service philosophy is based on treating people the way we want to be treated—with transparency, respect, and excellence—accompanied by a passion for customer service which sets KwiKom apart from other providers. We are excited for the future, and look forward to welcoming you to the Kwikom family.

DBM Communications Acquisition

KwiKom Communications is happy to announce the purchase of Augusta, Kansas based fixed wireless internet provider DBM Communications. Providing a high level of customer service to DBM subscribers is important to KwiKom and the transition is planned to be transparent. The KwiKom team will integrate and make upgrades to the DBM network in the near future.

With the ongoing COVID-19 (Coronavirus) Pandemic KwiKom understands that fast, reliable high speed Internet is especially important right now due to the number of individuals required to work and follow online learning at home.

“DBM has been great to work with, and we look forward to the continued expansion of rural, and in-town high speed internet in the Augusta area” said KwiKom President, Zachery Peres. “KwiKom looks forward to continued service expansion and improvements as we work with communities to bridge the digital divide.”

KwiKom Communications is a fixed wireless and fiber optic Internet service provider bringing reliable, quality, unlimited high-speed internet to rural and in-town areas. KwiKom’s home office is located in Iola, KS, which makes KwiKom a proud Kansas company. KwiKom’s customer service philosophy is based on treating people with transparency, respect, and excellence.

Wisper ISP and KwiKom Communications Announce Purchase of Pixius Communications, LLC

Wisper ISP and KwiKom Communications are happy to announce the purchase of Pixius Communications, LLC. Wisper will be acquiring Pixius customers within the Kansas City, MO and Western Missouri area. KwiKom will procure the Pixius customers within the Wichita, KS and Central Kansas area.

All three companies are working to make the change as smooth a transition as possible for the Pixius customers. Wisper and KwiKom look forward to providing a high level of customer service to Pixius customers. The teams at Wisper and KwiKom plan to make upgrades to the Pixius network shortly after gaining access. Both companies understand that fast, reliable high-speed Internet is especially important right now due to the number of individuals required to work and follow online learning at home due to the COVID-19 (Coronavirus) Pandemic.

“KwiKom and Pixius have been great to work with,” said Wisper CEO, Nathan Stooke. “Wisper looks forward to continue building a friendship in hopes that we can work together to conquer the digital divide.”

KwiKom will be adding Pixius employees to their team. The engineering staff at Pixius has developed a strong network and KwiKom is excited to bring on their knowledge and experience to assist with their build-out and upgrade efforts.

When asked about the acquisition, KwiKom VP, Zachery Peres stated, “This is a great step to bring reliable unlimited Internet to more Kansas communities.”

Wisper ISP, Inc. is a wireless Internet service provider that brings unlimited high-speed Internet to customers in both rural and metropolitan communities. Wisper customers receive fast, reliable service and friendly, helpful customer service. Wisper connects you when others can’t.

KwiKom Communications is a wireless and fiber optic Internet service provider bringing reliable, quality, unlimited high-speed internet to rural and in-town areas. KwiKom’s home office is located in Iola, KS, which makes KwiKom a proud Kansas company. KwiKom’s customer service philosophy is based on treating people with transparency, respect, and excellence.

Help During Uncertain Times – Service Disconnections and Late Fees

In times like these, it’s important we come together. Earlier this week KwiKom suspended late fees and service disconnections through May 15th for anyone experiencing financial difficulty as a result of the COVID-19 pandemic. In addition KwiKom is among other companies that took the “Keep Americans Connected Pledge” launched by FCC Chairman Ajit Pai.

Please contact our billing department at 1 (800) 379-7292 and pay what you can. We will continue looking for ways to help as we work through this together.

Please Note: Although there will be no service disconnections in the coming weeks, you will continue to receive statements and payment reminders. We also encourage you to make payments on your account to help avoid a higher balance later.

Keep Americans Connected Pledge

Given the coronavirus pandemic and its impact on American society, KwiKom Communications pledges for the next 60 days to: 

  1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; waive any late fees that any residential or small business customers incur because
  2. of their economic circumstances related to the coronavirus pandemic; and 
  3. open its Wi-Fi hotspots to any American who needs them.

For PDF copy please click here.

Emergency Response Internet Offer For Families With K-12 Students

During this time of uncertainty and required in-home learning, KwiKom is helping get families in need connected to the Internet.

Effective Thursday, March 19, we are for a limited-time offering families with K-12 students signing up for new Internet Service:

  • Free installation of Internet service.
  • Discounted $35/month Basic Internet Service plan for two months.
  • Month-to-Month service with no contract, or long-term agreement.
  • Wireless In-Home Router included at no additional cost.
  • Support and Equipment Protection included at no additional cost.
  • Unlimited data usage.
  • Add Unlimited Calling Home Phone for an additional $20/month.

To qualify for Discounted Internet Service families must have at least 1 student enrolled in school grades K-12 and provide proof from the school of their active enrollment.

Offer expires May 1st 2020 and is available to new Internet customers. After a two-month discount period service will be automatically billed at the standard rate. Discounted monthly access rate does not apply to any other Internet service plans. All KwiKom Internet access plans offer unlimited data usage. Faster Internet access plans are available at the standard monthly rates, visit www.KwiKom.com to see available plans in your area. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Prorated charges are not presented here. All prices and packages are subject to change. Prices do not include applicable taxes, fees, and surcharges.

For PDF copy please click here

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Response for COVID-19

KwiKom Communications is planning on being here to help customers stay connected through the COVID-19 pandemic. We recognize staying in touch with your family, friends, school and work has never been more important. In order to meet our customers’ needs we stand ready, willing and able to ensure traffic flows smoothly across our network. To protect our customers and staff we are implementing precautionary and proactive approaches to help protect against the rising concern and spread of COVID-19 Virus.

 

  1. Schedulers will ask if anyone is sick at your location and offer to reschedule if someone is. If anyone at your location is sick please  call our office at 800-379-7292 to postpone / reschedule your new install or service call, even if it is the same day.
  2. We are suspending our same-day reschedule fee for any new install or service call due to someone being sick, although our No Call/No Show fee will still apply.
  3. If our field technicians feel any potential medical threat when on-site they may reschedule the installation or service call, at no charge to the customer, for their personal safety.
  4. All field technicians will carry hand sanitizer on their person or in their vehicle.
  5. We ask customers to respect a space of at minimum 3 feet, or more ,of social distancing from our staff when on-site.
  6. If the customer desires our field technicians to wear gloves or boot/shoe covers while on-site, please ask.
  7. Any KwiKom staff that becomes sick will be sent home for the safety of our customers and other staff.
  8. Our offices will not be open to the public until further notice, and cash payments will not be accepted at this time. You can make payments by Credit/Debit Card or eCheck online at www.KwiKom.com or by calling 800-379-7292, you may also mail a check or money order to 800 W Miller Rd, Iola, KS 66749.

For PDF copy please click here.